Terms and Conditions for Mental Health DNA

Informed Consent

Introduction

This Informed Consent explains the benefits, risks, and limitations of undergoing genetic testing provided through Mental Health DNA. The purpose of this test is to provide personalized insights into antidepressant medications, helping optimize treatment outcomes for mental health. By proceeding, you confirm that you have read, understood, and agreed to these terms. Participation is voluntary.

What We Collect and How It’s Used

To perform the Service, you will need to provide Identification Details (ID) and a DNA sample using the provided cheek swab kit. Your DNA sample will be analyzed for specific genes related to how your body processes antidepressants. The results will be securely processed and shared with you and/or your designated healthcare provider to help guide medication decisions.

Genetic results will be stored securely and not used beyond the requested analysis unless you provide explicit consent for future testing or services.

Benefits of the Services

Mental Health DNA testing provides:

• Personalized Medication Insights: Recommendations for antidepressants and dosages tailored to your genetic profile.

• Reduced Side Effects: Minimized trial-and-error periods, with fewer adverse reactions to mismatched medications.

• Improved Treatment Outcomes: A more targeted approach to mental health treatment, helping you and your healthcare provider find a path to relief sooner.

Limitations of the Services

• Genetics is One Factor: Results do not account for all health, environmental, or lifestyle factors and should be interpreted alongside professional medical advice.

• Dynamic Science: Recommendations are based on current scientific knowledge, which is subject to updates. Your results may change as new research becomes available.

• Informational Purpose Only: Reports are not diagnostic tools of mental health conditions and do not replace the advice of a healthcare professional. Always consult your healthcare provider before making treatment changes.

Privacy and Data Security

Mental Health DNA complies with the Australian Privacy Principles (APPs) and takes the following measures to ensure the confidentiality and security of your data:

• Confidentiality: Your genetic data is your property and will not be shared with third parties without your explicit consent.

• Data Protection: Robust physical and technical safeguards are in place to prevent unauthorized access.

• Incident Response: In the event of a data breach, we will comply with all regulatory requirements and notify affected individuals promptly.

You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account.

DNA Sample Retention

Your DNA sample will be stored securely in our DNA laboratory. You may request the destruction of your sample at any time by contacting us. We may retain samples for up to 10 years for compliance or additional testing, provided you have granted explicit consent.

General Terms & Conditions

Prerequisites

• Participants must be 18 years or older. If under 18, consent must be provided by a parent or guardian.

• Samples must be your own, or you must have the legal authority to submit samples on behalf of another person.

Description of the Services

Mental Health DNA uses accredited laboratories to analyze your DNA sample. Results are based on your sample and current scientific knowledge. These insights aim to guide antidepressant treatment but do not diagnose or treat medical conditions. Environmental and lifestyle factors also play a significant role in health outcomes. Consult your healthcare provider for all medical decisions.

Risks

While Mental Health DNA adheres to strict quality standards, errors in sample collection, processing, or analysis may occur. If this happens, a new kit will be provided at no additional cost.

Returns and Refunds Policy

Mental Health DNA complies with Australian Consumer Law. If you receive a faulty or incomplete test kit, we will provide a replacement. Refunds are not available for subscription services. If you encounter issues, please contact our support team at reception@mentalhealthdna.com.

Shipping Policy

Orders are processed and shipped via Australia Post within 48 hours of purchase. Delivery times vary based on your location. Please allow up to 7 business days for delivery.

Consent

By using the Mental Health DNA services, you:

• Confirm that the sample provided is your own or that you have the legal authority to provide it on behalf of another.

• Acknowledge that genetic data is your property and will not be shared without your explicit consent.

• Agree to the Mental Health DNA Terms of Use and Privacy Statement, available on our website.

Disclaimer of Warranties

Mental Health DNA makes no guarantees regarding the accuracy or reliability of the Service. The Service is provided “as is” and for informational purposes only. Any actions taken based on the results are at your discretion and should be guided by your healthcare provider.

Contact Information

For questions, support, or to request sample destruction, please contact:
Mental Health DNA

Email: recpetion@mentalhealthdna.com
Phone: (02) 9524 2651
Address: 1/44 President Ave Caringbah NSW Australia